Information We Collect and Why We Collect It

We collect personal data to operate our business and provide you with our services. We only collect the information that is necessary for the purposes outlined in this policy.

The types of personal information we collect, and our reasons for collecting it, are described below:

• Information You Provide to Us Directly

  We collect information that you voluntarily provide to us when you use our services. This includes:

  • Account and Profile Data: When you create an account, we collect your name, email address, and password.

    • Purpose: This information is necessary to set up your account, authenticate you, and provide you with access to our services.

  • Customer Support Information: If you contact our support team, we collect your name, email address, and the content of your communication.

    • Purpose: To respond to your inquiries and provide customer support.

  • Transaction Data: If you make a purchase, we collect your payment information and billing details.

    • Purpose: To process your transaction and fulfill your order.

• Information We Collect Automatically

  When you use our website or services, we automatically collect certain information about your device and your activity. This includes:

  • Usage Data: We collect information about how you interact with our services, such as the pages you visit, the links you click on, and the time and duration of your visit.

    • Purpose: To analyze and improve the performance of our website and services.

  • Device Information: We collect information from the device you use to access our services, such as your IP address, browser type, operating system, and unique device identifiers.

    • Purpose: To secure our services, prevent fraud, and ensure the correct display of our content.

• Information We Receive from Third Parties

  We may receive information about you from third-party sources. For example, if you log in to our service using a social media account, we may receive your public profile information from that service.

  • Purpose: To streamline the account creation process and enhance your user experience. We will only use this information in accordance with the third party's privacy policy and your privacy settings on that service.

• Cookies and Other Tracking Technologies

  We use cookies and similar tracking technologies to track the activity on our services and store certain information. Cookies are small data files stored on your device. We use them for several purposes:

  • Strictly Necessary Cookies: These are essential for the operation of our website (e.g., to remember items in your shopping cart).

  • Analytics and Performance Cookies: We use these to understand how visitors use our website, which helps us to improve its functionality.

  • Targeting and Advertising Cookies: These are used to deliver advertisements that are more relevant to you and your interests.

  You can learn more about how to manage your cookie preferences by adjusting your browser settings.

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Policy Updates:

We reserve the right to modify this Privacy Policy at any time, in our sole discretion. Any changes to this policy will be effective immediately upon being posted on this page, with an updated "Last Updated" date at the top.

We will provide notice of any material changes to this policy by sending an email to the primary email address specified in your account, or by placing a prominent notice on our website. Your continued use of the Service after the effective date of the revised policy constitutes your acceptance of the terms.

If you do not agree with the terms of the revised policy, you should stop using our services and, if applicable, delete your account.

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No Sharing or Selling Mobile Data: 

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

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Data Security:

We take the security of your personal information very seriously and have implemented reasonable physical, technical, and administrative safeguards to protect your data from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

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Data Retention: 

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

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Your Privacy Rights: 

We believe you should have control over your personal data. Below is a summary of the key rights you have under data protection laws. To exercise any of these rights, please contact us at [email address].

• Right to Know and Access: You have the right to request a copy of the personal information we hold about you. This includes information about what data we collect, why we collect it, and who we share it with.

• Right to Correction: You have the right to ask us to correct any personal information you believe is inaccurate or incomplete.

• Right to Deletion (Right to be Forgotten): You have the right to request that we delete your personal data. We will fulfill this request unless we are required to retain the data by law.

• Right to Opt-Out of Data Sharing/Sale: You have the right to direct us not to share or "sell" your personal information with third parties. To exercise this right, please click [insert "Do Not Sell My Personal Information" link here].

• Right to Object to Processing: You have the right to object to our processing of your personal data for certain purposes, such as direct marketing.

• Right to Data Portability: You have the right to request that we provide you with your personal data in a structured, commonly used, and machine-readable format.

• Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

How to Exercise Your Rights

To exercise any of your privacy rights, please submit a verifiable consumer request to us by:

• Emailing us at: resumecounselor@domyresume.net

• Calling our toll-free number: 602-812-6574

Your request must include sufficient information to allow us to reasonably verify that you are the person about whom we collected personal information. We will respond to all legitimate requests within 30 days of receiving your request. Please note that we may ask you to provide additional information to confirm your identity before processing your request.

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No mobile opt-in data will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. By providing your mobile phone number, you consent to receive SMS/MMS communications from DoMyResume. You may opt-out of receiving these messages at any time by replying with "STOP. To opt-out of receiving SMS/MMS messages, simply reply "STOP" to any text message you receive from us