top of page

Employment Application

Position: Office Manager/Customer Service Representative

Job #: CSR-09a

Our company is looking for a part-time Office Manager/Customer Service Representative to join the team and provide first-class support to our customers via email and over the phone. This is the ideal job for someone who is looking for flexible hours, at approximately 20-30 hours per week, with the opportunity for additional hours as needed, and the possibility of full-time in the future. This is a remote position (residing in Arizona preferred, but not required).

RESPONSBILITIES:

  • Handle customer support inquiries for services via phone and email, and do so in a timely manner.

  • Ensure office operations are conducted with accuracy and efficiency.

  • Conduct high-quality phone interviews with clients as needed.

  • Work across internal systems to provide customers with updates and trouble shoot customer issues.

  • Identify and recommend process improvements in day-to-day operations.

  • Take detailed notes and enter data into system.

  • Additional responsibilities as needed (VAST opportunities for growth).

EXPERIENCE:

  • Minimum of 2 yrs. experience w/ customer support, proven ability to handle high volumes of calls, emails and/or chats preferred.

  • Clear and concise written & verbal communication skills.

  • Fluency and mastery of English.

  • Excellent customer service skills & customer focus.

  • Detail-oriented and effectively manages work & time.

  • Displays a sense of urgency in prioritizing and completing tasks.

  • Superior decision-making skills.

  • HR-related experience is preferred, but not required.

This is a 1099 Contractor role.

MINIMUM JOB QUALIFICATIONS:

  • Strong interpersonal and communication skills.

  • Email expertise, also possession of both computer w/ internet access and cell phone.

  • Fluency and mastery of the English language.

  • Ability to perform high-quality phone interviews with clients.

JOB TYPE: CONTRACTOR SALARY COMPENSATION

  • $16-$20 per hour (DOE), with additional amounts of $5-10/hr. available depending on duties.

 

Thanks in advance for your application - we will be in touch if there is a fit!

Your Exclusive Privileges
Highest Quality Producing Resume Service In AZ
Work With Largest Resume Service In Arizona
Four Commercial Offices In Arizona
Unlimited
Revision For 14 Days
Free Future
Resume Advice
Interview
Guidance
Need more details? Contact us

We are here to assist. Contact us by phone, email or via our social media channels.

bottom of page