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Employment Application

Position: Office Manager/Customer Service Representative

Job #: CSR-09a

Our company is looking for a part-time Office Manager/Customer Service Representative to join the team and provide first-class support to our customers via email and over the phone. This is the ideal job for someone who is looking for flexible hours, at approximately 20-30 hours per week, with the opportunity for additional hours as needed, and the possibility of full-time in the future. This is a remote position (residing in Arizona preferred, but not required).


  • Handle customer support inquiries for services via phone and email, and do so in a timely manner.

  • Ensure office operations are conducted with accuracy and efficiency.

  • Conduct high-quality phone interviews with clients as needed.

  • Work across internal systems to provide customers with updates and trouble shoot customer issues.

  • Identify and recommend process improvements in day-to-day operations.

  • Take detailed notes and enter data into system.

  • Additional responsibilities as needed (VAST opportunities for growth).


  • Minimum of 2 yrs. experience w/ customer support, proven ability to handle high volumes of calls, emails and/or chats preferred.

  • Clear and concise written & verbal communication skills.

  • Fluency and mastery of English.

  • Excellent customer service skills & customer focus.

  • Detail-oriented and effectively manages work & time.

  • Displays a sense of urgency in prioritizing and completing tasks.

  • Superior decision-making skills.

  • HR-related experience is preferred, but not required.

This is a 1099 Contractor role.


  • Strong interpersonal and communication skills.

  • Email expertise, also possession of both computer w/ internet access and cell phone.

  • Fluency and mastery of the English language.

  • Ability to perform high-quality phone interviews with clients.


  • $16-$20 per hour (DOE), with additional amounts of $5-10/hr. available depending on duties.


Thanks in advance for your application - we will be in touch if there is a fit!

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